Our Approach

At NE Help, our supported accommodation offers more than just a place for young people to live. We provide a holistic service that is tailored to the unique needs of each individual, with one primary goal: to bridge the gap between youth, adolescence and independence. Our approach is designed to help young people feel fully prepared to take control of their futures and build lives of their own.

We offer safe and comfortable supported accommodation where young people have their own flats, complemented by shared living and cooking facilities. This arrangement encourages both independence and social interaction, fostering a sense of community. Our service is focused on delivering positive outcomes through a ‘life skills and mentorship’ programme that equips young people with the essential skills they need for independent living.

Through this programme, young people gain practical experience in managing day-to-day tasks such as budgeting, cooking and maintaining their living spaces, while also receiving emotional and mental support. Our programme pairs each young person with a dedicated mentor who provides guidance, encouragement and advice throughout their journey, ensuring they have the support they need to navigate challenges and make informed decisions about their future.

By focusing on life skills development and mentorship, we help young people build the confidence, resilience and knowledge needed for a smooth transition to independent living. At NE Help, we are dedicated to creating the ideal environment for young people to thrive, empowering them to take charge of their lives and set a course for a bright and fulfilling future.

About the Welsh Harp

The Welsh Harp is our first semi-independent supported accommodation. Originally established in 1651, this historic property has been thoughtfully adapted to meet the modern needs of young people – a welcoming and functional space tailored for their needs. Upon entering, a staff office is conveniently positioned to the right of the main entrance, ensuring a consistent staff presence amidst the lively environment of this active home.

The layout includes two self-contained flats on the ground floor and three additional flats upstairs. Each flat is fully equipped with a private bathroom (toilet and shower), a bedroom, a living area and essential kitchen amenities such as a fridge, kettle and microwave.

On the ground floor, there are shared facilities including a spacious communal kitchen, a laundry room and a comfortable living area that fosters social interaction among residents.

The property has a spacious garden, providing plenty of outdoor space for relaxation and recreation. Within the garden, there are allotment beds ready for use, offering young people the chance to cultivate their own fruits, vegetables, herbs or flowers. These activities not only have therapeutic benefits but also encourage a sense of achievement and personal growth.

There is convenient on-site parking for staff and visitors.